aclc_about_us

Authorised Partners

Our Services

Service & Support Division

To service the complex needs of its customers; ACLC has developed a competent and qualified team of professionals. This team operates as a separate business entity. The service revenues come from AMC contracts, facility management services, contracts for providing services like security services, network design and the sales of add-on products and options. The main objective of this operational wing is to provide quality service touching the smallest detail to major calamities with the aim of ultimate customer satisfaction.

Annual Maintenance Services

Troubleshooting of hardware related problems.
Parts coverage for hardware.
Provision of standby equipment.
OS Support – Installation / Reconfiguration / Reinstallation of Operating System and other applications (from original media provided by the client).


Problem diagnosis and rectification on Network Operating System.
Install / Upgrade of software drivers.
Printer Configurations / Management.
Virus prevention & cure through media provided by the client.
Providing feedback to users on new viruses.
Implementation of anti-virus updates.
Assistance in the event of hard disk crash.
Creation of users, user login script, user home directory.
Assigning user rights to shared resources (Printers & Directories).


GPS Products

Features Products

   
 
  • printer